Shipping Policy

Last updated: 08.08.2026

Thank you for shopping with Maison Star. We carefully prepare each order and aim to provide a smooth delivery experience.

Order Processing

Orders are processed within  1–5 business days after payment confirmation.

You will receive a confirmation email once your order has been shipped.

Shipping Times

Estimated delivery times:

Australia:

• Standard shipping: 1-5 business days

• Express shipping: 1–3 business days

Please note that delivery times may vary due to postal delays, public holidays, or circumstances outside our control.

Tracking

Where available, tracking information will be provided once your order has been dispatched.

Incorrect Addresses

Customers are responsible for providing accurate shipping details. If an incorrect address is provided, please contact us as soon as possible.

Lost or Delayed Orders

Once an order has been shipped, delivery is handled by the chosen shipping provider. Please contact us if your order has not arrived within the expected timeframe and we will assist where possible.

Contact Us

For shipping questions, contact:

Maison Star
Email: hello@maisonstar.com.au